I was thinking about all of our new Young Living members, and remembering when I started with YL. How exciting it was to become a part of this great group. I have talked recently to new members, and realize that there are many things that I should think about with these people.
Things that are part of my lifestyle or second nature to me are brand new to our new members. Take a moment and put yourself in the place of a new member. Here’s what I discovered and need to remember as I work with new people.
The lingo or acronyms
Watch for the blank look when you are talking to someone. PV? Essential Rewards? EO? If you start out your conversations like this, you may find someone who becomes overwhelmed and not comfortable asking you what it means. I am so used to the lingo that I need to watch myself when speaking with a new member. Remember, they may not be comfortable enough to ask you.
Go over your social media sites
Make sure that each new member knows that ANYONE can ask questions or comment on anything on the site. Many people are afraid to share. You can help them with interacting on social media by doing it yourself. New members will do what YOU SHOW them. The more interaction that is on social media, the more success people will have. Make it a goal that each of your members interacts on social media each week. This also encourages them to create their own social media sites, because they will see how well it works with your sites.
Demonstrate
Have your new member set up a class/workshop quickly and run it for them. By demonstrating the way to lead a session, you have provided your new member with a plan for success. Remember, you can tell someone how to do something, but showing them reinforces it. I did this last week for a new member and she has had positive responses. What a great way to give a new member a jump start to success. Their success is your success!
Suggestion: Break things down into less overwhelming information. Make a point to contact the new member a few times the first few months. Help them make those first orders. Instead of just sending out a newsletter, contact them and ask if they have questions about it. Make sure that they are connected on your social media pages. You want them to be in contact with your information as opposed to other companies.
Let’s make our new members really comfortable from the beginning. I think that you will find that they will continue with Young Living and you instead of dropping off of your lists.
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